Business FAQs

That’s no problem at all, simply contact our administration team. Often, throughout the year, policyholders contact us to make alterations such as; increases to the sums insured or to add or delete premises or on the acquisition of new contents or machinery. You’ll find our team to be very helpful. You can expect the same

Full instructions on how to make a claim are contained within your policy document; we have a 24 hour dedicated claims telephone number for you to report incidents on.

Unless otherwise stated, all of our policies come with a cooling off period, full details will be provided. Any requests for cancellation must be sent to us in writing.

Unless otherwise stated, we offer our policies for 12 monthly periods. 21 days prior to the end of your contract, we will make contact with you regarding renewal of the policy.

This will be stated on our quotation offer and is subject to there being no material change in the underwriting information you have provided.

Yes- you will have the option to pay for your policy in one lump sum or by monthly direct debits.

Yes - our policy rating will reward a business with a good claims record. How can I reduce my premium further? Have a chat with our sales team, in some cases, we may be able to offer you a reduction in the premium in return for an increased policy excess (the first portion of the

Because of the very diverse nature of businesses we can insure, the amount of information we will require to offer you a quotation will vary. Rest assured though, we will only ask you for information if it is pertinent and necessary in providing an accurate quotation.

In the vast majority of cases, the answer is yes.

That very much depends on your business type but our staff has full authority to quote and provide cover on over 350 trades & occupations. You can be sure we will do our best to provide your quotation as quickly as possible.

All the usual ones you would expect to see covered under a business insurance policy. Full details are contained within your policy document and we are happy to discuss any aspect of your cover at any time. Simply call our office or email us and we will be happy to assist.

Whatever your business, there is a very good chance we can assist you. We have over 350 recognised trades and occupations on our acceptance list. We are used to being able to quote for unusual occupations or situations. Please call our office or email us and we will do our best to assist.